Placing an order

Biltuff makes ordering on the web easy. If you want to order a product online, select "Add to Cart" listed on the product information page. To view or update the contents of your cart during your visit, select "View Cart" or "My Shopping Cart" from the web site navigation menu. The shopping cart page includes the option to continue shopping or proceed to checkout.

After the items you want have been added to your cart, select "Checkout Now" from the shopping cart navigation menu. You can create an account or checkout as a Web Guest. All personal information is secure and will not be shared or sold to any third parties.

During checkout, you will be asked to provide your billing address, shipping address and credit card information. Be sure to review your information prior to final checkout. Click "submit order" to receive confirmation of your order, an order number, and email summary.

As a registered member of, you may login to your account using your email address and password to view your order history, order status, wish list and personal profile. Most orders are processed and shipped within 24 hours. You will be notified by email or telephone of any problems experienced in processing your order.


If your order is placed by noon EST, Biltuff will ship the same day, barring unforeseen circumstances.


If you need to make any changes to or cancel your order after you have sent it, please call Customer Service at Please note that your order may begin processing immediately after you place it, and it may not be possible to change items on existing orders.


Payment options are: Visa, MasterCard, Discover, and American Express.


We will happily refund the purchase price of the merchandise, plus applicable sales tax, for any items that do not satisfy you. We will issue a credit to your account/credit card for items that are authorized. Please see our complete return policy for more details.


We try our best to fill all orders. In spite of our best planning, there are times when we underestimate demand and are out of stock. Prior to the completion of your order, we'll let you know if an item is on back-order and will be delayed or if it is no longer available. We also reserve the right to limit quantities based on merchandise availability.